- The sheet
- AppMeta Pulse
- Help & contact
AppMeta Pulse Support
The developer who builds AppMeta Pulse reads and answers every message about it. Common questions and useful links are below the contact details.
Contact support
For a problem, a question, or feedback, email:
Please include:
- AppMeta Pulse version (shown in the app’s settings or on its App Store page)
- Device model
- iOS version
- What you expected to happen, and what happened instead
Before you email
- Update to the latest version from the App Store; many fixes ship there first.
- If you subscribed to a paid tier, you can manage or cancel it in Settings → your name → Subscriptions on iPhone or iPad, or in the App Store app on Mac.
- Refunds for App Store purchases are handled by Apple at reportaproblem.apple.com.
- AppMeta Pulse has no sign-up and no Lagerland account, so there is no password to reset or account to recover.
Common AppMeta Pulse questions
What permissions does AppMeta Pulse request on my App Store Connect account?
An API key with the Admin role, the role that can read sales reports; App Manager and Developer keys get a 403 error from Apple. AppMeta Pulse uses the key to read your sales and subscription reports, your app list, App Store analytics, and customer reviews. The only things it writes are the review replies you choose to send, edit, or delete, and the analytics report requests Apple needs before it prepares impressions data. It can't change your prices, builds, or metadata. You can revoke the key in App Store Connect at any time. The API access page maps each role to its endpoints.
How fresh is the data? Is it real-time?
As fresh as Apple makes it. Apple publishes each day's sales report the following day, and App Store analytics such as impressions arrive about two days later. AppMeta Pulse refreshes in the background about once an hour, with iOS deciding the exact timing, and again when you open the app. The widgets update after each sync. It can't get Apple's data any faster than Apple publishes it, and the Dashboard footer shows whether each source is up to date.
Can I see revenue by country?
Yes. Each app's detail view lists its top five territories, and Trends shows the top eight countries for one app on sales or proceeds. Country detail is kept for 456 days; daily totals are kept in full. The figures come from Apple's daily sales reports, so reconcile payouts against the monthly financial reports in App Store Connect.
Can I accidentally change app settings?
No. AppMeta Pulse can't change your prices, builds, or metadata, and it has no buttons for them. The one thing you can change is a review reply: you write it, tap send, and can edit or delete it later.
Does it support multiple apps?
Yes. AppMeta Pulse shows every app in your App Store Connect account, and you choose which ones it tracks. The Apps tab compares them side by side, and each app has its own chart, top territories, and reviews. If you work with more than one App Store Connect account, add each one and switch between them.
Does AppMeta Pulse work on iPad or Mac?
No. AppMeta Pulse runs on iPhone only and needs iOS 17 or later. With iCloud Sync on, a second iPhone signed in to the same Apple Account can show your numbers without the API key stored on it.
More answers: all AppMeta Pulse questions.
Useful links
- AppMeta Pulse: features, pricing and screenshots
- AppMeta Pulse privacy policy: what the app stores and where
- Transparency report: every Lagerland app’s tracking, SDKs and network calls, field by field
- AppMeta Pulse on the App Store